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Our pieces are custom made. We ship within five business days.
Our pieces are custom made. We ship within five business days.

Sizing & FAQ

How to figure out your ring size

  1. Cut a thin even strip of paper that can be wrapped around your finger.
  2. On the finger you would like your ring to be on, measure your finger by wrapping the paper around just below your knuckle (If your knuckle circumference is larger than the part of your finger directly under the knuckle, please size up to ensure the ring will go past your knuckle. 
  3. Make sure the paper is wrapped securely around your finger. The exact point where the paper meets is your ring size in millimeters - measure the strip of paper with a ruler. Refer to the chart for standard USA & Canadian ring sizes.  
  4. When measuring, it is important to measure at the end of the day as your fingers tend to swell throughout the day. Additionally, be sure that your fingers aren’t too cold as this reduces the size of your finger.

Frequently Asked Questions (FAQ)

Do your pieces come in more than 14k Gold?

Yes, if you would like one of our pieces in 18K+, message support@ivyrhode.com and we can provide you with a separate quote.

I see a logo on one piece, but I would prefer it on another one of your models, can I substitute logos?

Custom orders are welcome - If you see a logo that you would like on an alternative piece on our website, message support@ivyrhode.com.

Do you do custom work outside of University licensed products?

We have the capability to create custom pieces with various designs. If you are looking to have accessories done for your family, company, business, etc. - we would be happy to help bring your ideas and gifts to life.

Do you offer custom engraving on the inside/back of items?

Kindly message us for personalized engraving on products.

When will I receive my Ivy Rhode order?

All orders begin processing the following day. Once the order is processed, it will take up for 4 business days to ship as each piece is custom made. Please expect 3-4 business days after your order is processed for shipping within the USA and Canada, and 7-9 business days for international shipping. Delivery times do not include Saturday, Sunday, or statutory holidays.

My package arrived damaged, now what?

Ivy Rhode is not responsible for any lost or damaged packages. Orders damaged or lost during transit are the responsibility of the shipping provider.